Shipping policy

UK delivery

Free standard UK delivery on orders over £75. Delivery charges for other orders are calculated at checkout. The available services and charges are shown before you pay.

Dispatch and delivery times

We aim to dispatch standard orders within 24 hours, Monday to Friday, excluding bank holidays. Weekend and bank holiday orders are processed on the next working day. Custom-cut orders are normally dispatched within 2 working days; check any service-specific production time before ordering.

Standard UK delivery typically takes 1–2 working days after dispatch. This is the courier delivery estimate, separate from order preparation, and is not a guaranteed arrival date. Tracking details are emailed when your order is dispatched.

For a time-sensitive order, contact info@roseacrylics.co.uk before purchasing so we can confirm the expected timing.

Returns

See our Refund Policy for cancellation, returns and faulty-goods information.